Return Policy
Returns
Full Priced Items: We offer refund for full-price items that are returned in their original condition, with all tags and packaging intact, within 30 days of delivery.
Contact us at info@millieandlana.com.au prior to returning any goods.
Prior to returning your item, please ensure the following:
- Item is as brand new/ unused/ unworn.
- It is required that a tracking service is used, so that the item is fully traceable. Please inform us of the tracking details, as we will not be held responsible for lost packages.
Exchanges: The above conditions apply, and the shipping cost for the exchanged item is payable by the customer.
Sale Items: All sale items are final, we do not offer exchanges or refunds on sale items.
In the unlikely event that your item is damaged, defective, or if you have received the wrong item, please contact us immediately so that we can rectify this for you as soon as possible.